Help & Customer Support
At Gram Peptides, we’re committed to providing high-quality research products, fast and secure shipping, and exceptional customer support. Below is everything you need to know about ordering and service.
Privacy & Security
Your privacy is our priority. Gram Peptides is a HIPAA-compliant company, and your data is protected using 256-bit SSL encryption on our secure servers. We do not sell, share, or rent your information. Your personal and order details are used solely for the purpose of fulfilling your order and maintaining account security.
Ordering
You can place an order 24/7 through our secure website. Once payment is received, your order will be compounded, packaged, and shipped with care. You’ll receive an email confirmation when your order ships.
We accept the following payment methods:
- All major credit cards
- PayPal
- Apple Pay
Volume discounts are available on select products. Check the product pages or contact support for more info.
Order Status
You’ll receive email updates when your order is processed and shipped. If you have questions about your order status, email us at support@grampeptides.com. Account registration is optional at checkout.
Satisfaction Guaranteed
We stand behind the quality and integrity of our peptides. If you ever have questions, concerns, or issues with your order, we’re here to help. Email us at support@grampeptides.com, and we’ll make it right.